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QM and Training


Program Overview

We believe a highly skilled and well-trained workforce is essential to insure quality care to our clients. Y.O.U., Inc. provides over 800 hours of organized training to our employees annually, and conducts a wide array of quality assurance activities on an ongoing basis.

Our quality management system is comprehensive, multifaceted and fully integrated throughout the agency, and it is designed to:

Ensure a high level of quality services in all programs.
Monitor trends and create action plans that will enhance services.
Provide systems that continuously look at improving services and minimizing risks at all levels and within all programs.